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Privacy Policy

Welcome to Myfamz! We're excited to have you join our family-centric social media platform, brought to you by Digital Gate FZE (DG), a U.A.E-based company that is the sole owner of Myfamz.

We value your privacy and want to ensure that you feel comfortable and safe sharing your family's special moments.

Please read this privacy policy carefully and acknowledge it before entering our website. It's not just a legal document—it's here to help you understand how we protect your privacy!

1. Data Collection : You should know what kind of data we collect:
  • Personal Information: Your full name, email address, phone number, and any content you choose to share, including but not limited to pictures, videos, audio, family connections, values, principles, goals, referrals, documents, posts, groups, chats, events, calendar entries, connections, tags, etc.
  • Activity Logs: Details about your interactions on the platform, such as posts, comments, likes, and hashtags.
  • Device Information: Information about the device you use to access Myfamz.
  • IP Address and Country: Your IP address and the country from which you are connected.
We collect this data through your direct input and cookies, which help us understand how you use our platform.
2. Purpose of Data Use : we collect your data to:
  • Provide our services: Ensuring you can connect and share with your family and provide data analytics.
  • Improve our services: Applying information about how you use Myfamz and understanding what happens when errors arise.
  • Ensure security: Keeping your account and our platform safe.
  • Prevent harmful behavior: Working to prevent harmful behavior and keep users safe on Myfamz.
  • Send notifications: Informing you about updates, changes, or activities related to your account.
3. Sharing Data : We will not share your personal data with third parties except under the following conditions:
  • Legal obligations: If law requires, we will disclose your data to comply with legal processes.
  • Service providers: We may share your data with trusted partners who help us operate and improve Myfamz.
4. User Rights : You should know your rights regarding your data:
  • Access: You can access your personal information at any time.
  • Update: You can update or correct your information if it changes.
  • Delete: You can request the deletion of your account and data.
5. GDPR Compliance : If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):
  • The right to access your personal data.
  • The right to rectify any inaccurate or incomplete personal data.
  • The right to request the erasure of your personal data.
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
If you can't do so directly on the platform, you should contact us at support@myfamz.com to exercise any of these rights.
6. UAE Data Protection Compliance: : You should know that we comply with the Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data and other relevant UAE privacy laws:
  • Consent: We will not process your personal data without your consent unless required by law or for the public interest.
  • Data Rights: You have the right to access, correct, delete, and restrict the processing of your personal data.
  • Data Security: We will implement measures to protect your data from unauthorized access, disclosure, or alteration.
7. Data Security : Here’s what we do to protect your data:
  • Encryption: Your data is protected with encryption methods.
  • Limited Access: Only authorized personnel can access your data.
  • Security Monitoring: We regularly monitor our systems for vulnerabilities and attacks.
You should keep your account secure by choosing a strong password and not sharing it with others.
8. Cookies and Tracking Technologies : We use cookies and similar tracking technologies to collect data and enhance your user experience. Cookies help us understand your preferences and personalize our services. You can manage your cookie preferences through your browser settings.
9. User Responsibilities : You should be aware of your responsibilities to keep your account secure. Choose a strong password, do not share it with others, and notify us immediately if you suspect unauthorized access to your account.
10. Opt-Out Mechanism : You have the option to opt out of certain data uses or communications. You can manage your preferences through your account settings or by contacting us at support@myfamz.com.
11. Third-Party Links : Myfamz may contain links to third-party websites. Clicking on these links may direct you to third-party sites that have their own privacy policies. We are not responsible for the privacy practices of these sites.
12. User-Generated Content : You retain ownership of the content you create and share on Myfamz. However, you grant us a license to use, display, and distribute your content to provide our services. Please ensure that your content complies with Myfamz House Rules and doesn’t infringe on any laws.
13. Breach Notification : In the unlikely event of a data breach that could affect your privacy, we will endeavor to notify you promptly and take appropriate action to mitigate the impact.
14. Analytics : We use analytics tools to understand user behaviour and improve Myfamz. This helps us identify trends, optimize the platform, and create a better user experience.
15. Children's Privacy : If your child is under 14 years old, they are not permitted to create an account on Myfamz without an assigned guardianship with complete control over the account.
16. Data Retention : We will retain your personal information for as long as your account is active or as needed to provide you with our services. If you decide to delete your account, we will promptly remove your information from our servers, typically within 30 days. Activity logs and other data related to security or service improvement will be retained for 1 year.
We may contact you for inactive accounts (no login or activity for 1 year) to confirm whether you wish to keep your account active.